What if my order arrived damaged?Updated an hour ago
Sorry about that, Legend! If an item in your order arrived damaged, reach out to our Customer Support Team and we’ll get it reviewed.
Please include:
- Your name
- Order number
- Email address used on the order
- The name of the damaged item
- A clear photo of the damaged product
- Photos of the inside and outside of the shipping box
- A photo of the packing slip, if available
Sending everything at once helps us review your claim and get you taken care of faster.
Please reach out within 15 days of delivery so our team can review your claim.