The carrier claims my package was delivered, but I haven’t received it.Updated 2 hours ago

We kindly ask that you allow a minimum of 2 business days after the carrier marks your package as delivered before reaching out, as packages are often delivered within this timeframe.

If it’s been more than 2 business days, please file a claim with the carrier. Once the carrier’s investigation is complete, send us an email with the claim number and your correct shipping address, and we’ll be happy to assist further.