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Missing or incorrect item in my orderUpdated an hour ago

Missing something from your order or received the wrong item? We’ve got you, Legend!

First, check your packing slip and tracking details to make sure your order wasn’t split into multiple shipments.

If something is still missing or incorrect, reach out to our Customer Support Team with:

  • Your name

  • Order number

  • Email address used on the order

  • The missing or incorrect item

  • A photo of everything you received

  • A photo of the packing slip

  • Photos of the inside and outside of the shipping box

Sending everything over at once helps us get this reviewed and taken care of as quickly as possible.

Please reach out within 15 days of delivery so our team can review your claim.


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