How long does it take to process a return/exchangeUpdated a year ago

REFUNDS

Once your returned package has been delivered and processed, the cost of the returned item(s) will be issued back to the original method of payment used when placing the order. This can take 3-5 business days to process depending on your bank. 

Please note that return label costs are deducted from the total refund amount for the item(s) being returned.

EXCHANGES

Exchanges can only be processed for an alternate size - the product and color itself must remain the same. Once the exchange process has begun through our portal, this step will automatically populate for you. If stock for the item is unavailable, a refund for the returned product(s) will be issued back to the original method of payment used for the order.