# ghost-lifestyle

> Public Help Center articles for ghost-lifestyle.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [How do I return an item?](https://help.ghostlifestyle.com/en-US/how-do-i-return-an-item-335218.md): Our products can be returned within 15 days from the date your order was delivered. For an item to be eligible for a return, please make sure that:. Products that do not meet this criteria will not be considered for return. To start a return, please
- [How long does it take to process a return/exchange](https://help.ghostlifestyle.com/en-US/how-long-does-it-take-to-process-a-returnexchange-335220.md): REFUNDS. Once your returned package has been delivered and processed, the cost of the returned item(s) will be issued back to the original method of payment used when placing the order. This can take 3-5 business days to process depending on your ban
- [Can I edit or change my order?](https://help.ghostlifestyle.com/en-US/can-i-edit-or-change-my-order-335222.md): We understand that mistakes can happen during the excitement of ordering. If your order has not yet been fulfilled for shipment, we can make the following changes:. Swap the color or size of an item/items. Update your shipping address. Cancel the ord
- [What if I’m missing an item or received an incorrect item in my order?](https://help.ghostlifestyle.com/en-US/what-if-i%E2%80%99m-missing-an-item-or-received-an-incorrect-item-in-my-order-335227.md): Things happen, but rest assured, our Customer Support Team will always try to make it right!. You can contact Customer Support by emailing support@ghostlifestyle.com with your details (name, order number, email address, and any additional information
- [What if I have not received my order confirmation email?](https://help.ghostlifestyle.com/en-US/what-if-i-have-not-received-my-order-confirmation-email-335225.md): Confirmation emails are typically sent within 15 minutes of placing an order. Be sure to check your spam/junk mail folder as sometimes our emails can get forwarded there. Still can't find your confirmation? Not a problem! Just send an email to our Su
- [How long will it take to receive my order?](https://help.ghostlifestyle.com/en-US/how-long-will-it-take-to-receive-my-order-373815.md): Please allow 1-3 business days for order processing and an additional 3-5 business days for the carrier to deliver your package.
- [The carrier claims my package was delivered, but I haven’t received it.](https://help.ghostlifestyle.com/en-US/the-carrier-claims-my-package-was-delivered-but-i-haven%E2%80%99t-received-it-335242.md): We kindly request that you allow for a minimum of 2 business days after the carrier marks the package as delivered before proceeding, as it frequently arrives within this timeframe. If it’s been over 2 business days, we ask that you file a claim with
- [What if I received an item in my order that was damaged?](https://help.ghostlifestyle.com/en-US/what-if-i-received-an-item-in-my-order-that-was-damaged-335246.md): If you receive a damaged product in your order, please submit a ticket to our Support Team right away!. Please note that photos of the packaging your order arrived in and of the damaged item you received will be requested by our Support Team to furth
- [Shipping to New York](https://help.ghostlifestyle.com/en-US/shipping-to-new-york-489563.md): New York requires that customers must be 18 years of age or older to purchase over-the-counter weight loss and muscle building supplements. You will be required to verify your age at point of delivery. By purchasing weight loss and muscle building su
- [Can I take GHOST® supplements while pregnant or nursing?](https://help.ghostlifestyle.com/en-US/can-i-take-ghost-supplements-while-pregnant-or-nursing-335261.md): We like to play it safe and leave it up to a licensed healthcare professional to determine if it's okay for pregnant women or women who are nursing to use any of our products. We offer fully-disclosed nutrition labels for each of our products on our
- [Can I take GHOST® if I'm under the age of 18?](https://help.ghostlifestyle.com/en-US/can-i-take-ghost-if-im-under-the-age-of-18-335277.md): All GHOST® Products are intended for healthy adults, 18 years of age or older.
- [Restocks](https://help.ghostlifestyle.com/en-US/restocks-402796.md): We're always working hard to restock our items that are out of stock. We recommend heading over to your favorite product and selecting the 'notify me' button; we'll reach back out to you as soon as the item is back in stock.Please note that some prod
- [Do you offer Vegan products?](https://help.ghostlifestyle.com/en-US/do-you-offer-vegan-products-4341072.md): Yes! You can check out our vegan-friendly products here.
- [Is a loyalty code card included with GHOST® Energy Drinks?](https://help.ghostlifestyle.com/en-US/is-a-loyalty-code-card-included-with-ghost-energy-drinks-335304.md): At this time, only supplement tubs include a loyalty code card.
- [Why is my loyalty code card showing that it’s already been redeemed?](https://help.ghostlifestyle.com/en-US/why-is-my-loyalty-code-card-showing-that-it%E2%80%99s-already-been-redeemed-335305.md): If you’re trying to redeem a loyalty code card for the first time and it’s showing that it’s already been entered, please reach out to our Support Team and be sure to include the email address associated with your GHOST® Loyalty Account along with a
- [How do I create a GHOST® account?](https://help.ghostlifestyle.com/en-US/how-do-i-create-a-ghost-account-373822.md): On our website, you'll need to click on the GHOST icon that's in the top right corner of the page and then select 'SIGN UP' to begin creating your account. Once you’ve entered all of the information required, select 'CREATE ACCOUNT' and you'll receiv
- [How do I reset my account password?](https://help.ghostlifestyle.com/en-US/how-do-i-reset-my-account-password-373838.md): Using a web browser on a desktop or mobile device?. Click on the ghost icon located on the top right corner of the page and select the 'Forgot Your Password' button. Once you enter your email, you should receive a link to that email address to reset
- [How do I delete my GHOST® account?](https://help.ghostlifestyle.com/en-US/how-do-i-delete-my-ghost-account-373844.md): Please reach out to support@ghostlifestyle.com if you’d like to request to have your account and information removed from our system and we'd be happy to help!
- [Gift With Purchase Promotion Details](https://help.ghostlifestyle.com/en-US/gift-with-purchase-promotion-details-374094.md): A Free Gift With Purchase(s) ("GWP") is a type of promotion in which we offer a gift(s) for qualified purchases. You must meet a minimum order requirement, such as a specific item or minimum order value, to receive a GWP. Loyalty Point Redemptions do
- [How can I sign up for a subscription?](https://help.ghostlifestyle.com/en-US/how-can-i-sign-up-for-a-subscription-382456.md): Signing up for a subscription is easy AF... When checking out your favorite product before adding it to the cart, you may see a section that displays "SUBSCRIBE & SAVE 25%." Just select that option!Not all products or product flavors are available fo
- [How can I swap my subscription flavor?](https://help.ghostlifestyle.com/en-US/how-can-i-swap-my-subscription-flavor-382457.md): You can change your subscription product or flavors by logging into your subscription account through your GHOST® account or clicking here.
- [Can I cancel my subscription?](https://help.ghostlifestyle.com/en-US/can-i-cancel-my-subscription-390830.md): To cancel your GHOST® subscription, log in to your account at ghostlifestyle.com/account, go to Review Subscription, and select Cancel.Follow the prompts to confirm—this stops future renewals and shipments. You’ll receive a confirmation email (check
- [Influencer Inquiry](https://help.ghostlifestyle.com/en-US/influencer-inquiry-390847.md): Please feel free to fill out our Influencer Form linked here - once you submit an inquiry, our team will review the information you've provided and will reach out to you directly if any opportunities become available. Also, please note all of our pot
- [Events & Partnership](https://help.ghostlifestyle.com/en-US/events-and-partnership-390850.md): Please fill out our form here. Once submitted, our team will follow up with you directly if we have any openings.Thanks for your interest in working with GHOST®!
- [Wholesale](https://help.ghostlifestyle.com/en-US/wholesale-402794.md): We're pumped that you want to work with GHOST®! Please fill out the Wholesale form here.Thanks for your interest in working with GHOST®!
- [How do I check the balance of my gift card?](https://help.ghostlifestyle.com/en-US/how-do-i-check-the-balance-of-my-gift-card-402793.md): Click here to check your gift card balance.
- [What are your payment methods?](https://help.ghostlifestyle.com/en-US/what-are-your-payment-methods-402795.md): We accept the following payment methods:
- [Where can I find a discount code?](https://help.ghostlifestyle.com/en-US/where-can-i-find-a-discount-code-402800.md): Discounts are always fun! Enjoy a 20% discount on your order by using the code GHOSTHELP!
- [Where can I buy GHOST® ENERGY?](https://help.ghostlifestyle.com/en-US/where-can-i-buy-ghost-energy-402797.md): GHOST® ENERGY can be found by visiting our store locator here.You can also purchase GHOST® ENERGY online at our Amazon Storefront here.
- [Where can I buy GHOST® HYDRATION?](https://help.ghostlifestyle.com/en-US/where-can-i-buy-ghost-hydration-402798.md): GHOST® HYDRATION can be found at your local Kroger store. Search for stores near you here!
- [Where can I buy GHOST® PROTEIN CEREAL?](https://help.ghostlifestyle.com/en-US/where-can-i-buy-ghost-protein-cereal-1054214.md): GHOST® PROTEIN CEREAL can be purchased at your local Walmart and Kroger stores. Find a store near you here. You can also purchase GHOST® PROTEIN CEREAL on our website here. GHOST® PROTEIN CEREAL is only available in the US and can not ship outside th